000 00284nam a2200109Ia 4500
008 221130s2002 xx 000 0 und d
041 _aeng
082 _a658.8
100 _aSuri, R. G.
_91238118
245 _aServices marketing
260 _aNew Delhi
_bAnmol publications pvt ltd
_c2002
999 _c808349
_d808349