000 00326nam a2200121Ia 4500
008 220516s2011 xx 000 0 und d
020 _a978-81-8411-377-8
041 _aeng
082 _a658.562 NAI/TQM
100 _aNair, Suja R.
_9841041
245 _aTotal Quality Management
260 _aNew Delhi
_bSonali publishers
_c2011
999 _c589559
_d589559