000 00311nam a2200109Ia 4500
008 220510s2010 xx 000 0 und d
041 _aeng
082 _a658.4013 BHA/TOT
100 _aBhat K. S. Shridhara
_9821425
245 _aTotal Quality Management :Text and Cases
260 _aMumbai
_b Himalaya P.Hs
_c2010
999 _c570824
_d570824