| 000 | 00494nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 220506s2006 xx 000 0 und d | ||
| 020 | _a8188584502 | ||
| 041 | _aeng | ||
| 082 |
_a658.82 _bLOV/SER |
||
| 100 |
_aLovelock, Christopher _9719181 |
||
| 245 |
_aServices Marketing _bPeople, Technology, Strategy |
||
| 260 |
_aNew Delhi _bPearson Education Ltd. _c2006 |
||
| 300 | _a594p | ||
| 650 |
_aMANAGEMENT _9719182 |
||
| 700 |
_aChatterjee, Jayanta _9719183 |
||
| 700 |
_aWirtz, Jochen _9719184 |
||
| 999 |
_c484747 _d484747 |
||