000 00322nam a2200121Ia 4500
008 220516s9999 xx 000 0 und d
020 _a978-81-7758-450-9
041 _aeng
082 _a658.8 LOV
100 _aLovelock, Christopher.
_9841135
245 _aServices Marketing
260 _aNew Delhi
_bPearson Education Ltd.
999 _c431661
_d431661