| 000 | 00403nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 220408s2003 xx 000 0 und d | ||
| 020 | _a047085880x | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bABR |
||
| 100 |
_aAbram, John _9493083 |
||
| 245 |
_aThe Seven Myths of Customer Management _b How to be customer-driven without being customer-led |
||
| 260 |
_aEngland _b John wiley & sons _c2003 |
||
| 300 | _a221p | ||
| 999 |
_c355196 _d355196 |
||