000 00324nam a2200133Ia 4500
008 220407s2005 xx 000 0 und d
041 _aeng
082 _a658.8
_bSHA/SER
100 _aShajahan S
_9435699
245 _aService marketing
250 _a1
260 _aMumbai
_b Himalaya publishing house
_c2005
300 _ap
999 _c317343
_d317343