000			00317nam a2200133Ia 4500
008			220404s2005 xx 000 0 und d
041			_aeng
082			_a658.812 _bLOV/SER
100			_aLovelock, C. _9274076
245			_aServices Marketing
250			_a5
260			_bPearson _c2005
650			_aMarketing _9274077
999			_c247196 _d247196