000 00335nam a2200133Ia 4500
008 220425s2017 xx 000 0 und d
020 _a9789350970683
082 _a658.812
_bSHA/SER
100 _aShajahan, S.
_9610103
245 _aServices Marketing
250 _a2nd ed.
260 _aMumbai
_bHimalaya
_c2017
300 _aviii,358p.
999 _c217176
_d217176