000 | 00543nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 231022s9999||||xx |||||||||||||| ||und|| | ||
020 | _a9781403928627 | ||
082 | _a658.812 SHE-Cus | ||
100 |
_aSheth, Jagdish. N & Others (ed..) _91648000 |
||
245 | 0 | _aCustomer Relationship Management: emerging concepts, tools and applications | |
260 |
_aNew Delhi _bTata McGraw-Hill _c2010 |
||
300 | _a xii, 198 p. ill | ||
546 | _aEnglish | ||
650 |
_aCustomer relations | Customer services _vCommerce _zBachelor of Business Administration _91648001 |
||
999 |
_c1074328 _d1074328 |