| 000 | 00515nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 231022s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9781403928627 | ||
| 082 | _a658.812 SHA-Cus | ||
| 100 |
_aShainesh, G & Sheth, Jagdish. N _91647982 |
||
| 245 | 0 | _aCustomer Relationship Management: a strategic perspective | |
| 260 |
_aKolkata _bMacmillan _c2010 |
||
| 300 | _a xii, 198 p. ill | ||
| 546 | _aEnglish | ||
| 650 |
_aCustomer relations | Customer services _vCommerce _zBachelor of Business Administration _91647983 |
||
| 999 |
_c1074319 _d1074319 |
||