000 00283nam a2200109Ia 4500
008 210324s2001 xx 000 0 und d
041 _aeng
082 _a658.8
100 _aShajahan, S.
_91589394
245 _aServices marketing
260 _aMumbai
_bHimalaya Publishing House
_c2001
999 _c1038025
_d1038025