000 00281nam a2200109Ia 4500
008 210324s1997 xx 000 0 und d
041 _aeng
082 _a658.8
100 _aJha, S. M.
_91585875
245 _aServices marketing
260 _aBombay
_bHimalaya Publishing House
_c1997
999 _c1034505
_d1034505