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		Services Marketing : Integrating Customer Focus Across the Firm by Zeithaml, Valarie A. ; Bitner, Mary Jo; Gremler, Dwayne D and Pandit. Edition: 7Publication details: Chennai; McGraw Hill Education 2019Availability: Items available for reference: The C.E.S. College of Arts and Commerce: Not for loan (1)Location, call number: Marketing 658.8/ZEI/Ser. Request article Add to cart (remove)
		services marketing integrating customer focus across the firm by zeithaml, valarie.a \| zeithaml, valarie.a. Edition: 1Language: English Publication details: chennai mcgraw hill education private limited 2013Availability: Items available for loan: VVM's Shree Damodar College of Commerce & Economics Margao (1)Location, call number: 658.8. Items available for reference: Fr. Agnel college of Arts & Commerce, Pillar: Not for loan (2)Location, call number: 658.8 zei-ser, ... Place hold Request article Add to cart (remove)

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