Bhat, K. Shridhara <br/><br/>
Total Quality Management    Text and Cases  

 - 2nd ed.  
 - Mumbai  Himalaya publishing House 
 - 800p. 
<br/><br/><label>ISBN: </label>9789350000000 
<br/><br/><label>Dewey Class. No.: </label>658.8  / BHA