TY  - BOOK
AU  - mishra, public
AU  - mishra, public
TI  - citizen-centric public systems 
SN  - 978-81-317-7095-5
U1  - 353.5 mis-cit 
PY  - 2012///
CY  - delhi
PB  -  pearson
KW  - public administration; public systems;good government;citizen charter; disaster management
N2  - Available
ER  -