TY - BOOK AU - keegan, richard AU - keegan, richard TI - applied bench marking for competitiveness: a guide for owners and managers SN - 81 7992 612 5 U1 - 658.02209417 kee-app PY - 2006/// CY - mumbai PB - jaico publishing house KW - management, bench marking, diagnosis, logistics N2 - Available ER -