TY  - BOOK
AU  - OWENS ORV.
TI  - THE ENCY. OF SMM-VOL.5 - THE PSYCHOLOGY OF RELATIONSHIP SELLING. 
U1  - R 658.803 OWE/ENC 
PY  - 2005///
CY  - MUMBAI
PB  -  JAICO P. HS.
ER  -