kandampully, jay <br/><br/>
service quality management in hospitality and tourism  

 - ahmedabad   jaico publishing house  2008 
 - 339p 
<br/><br/> Available 
<br/><br/><label>ISBN: </label>978-81-7992-743-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>economics, management, tourism, hospitality
<br/><br/><label>Dewey Class. No.: </label>338.4791