Venugopal, Vasanti. <br/><br/>
Services Marketing 

 - 1st ed. 
 - Mumbai  Himalaya Publication  2001 
 - 320p. 
<br/><br/><label>ISBN: </label>9788183187565 
<br/><br/><label>Dewey Class. No.: </label>658.812  / VEN/SER