baron, steve <br/><br/>
services marketing     texts and cases 

 - 1 
 - new york   palgrave  2003 
 - 291p; 24cmsp 
<br/><br/><label>ISBN: </label>81-741-915-1 
<br/><br/><label>Dewey Class. No.: </label>658.8  / bar/har