juran, J.M. <br/><br/>
quality planning and analysis  

 - 6 
 - new delhi   tata mcgraw-hill publishing company limited  2000 
 - 634p; 24cmsp 
<br/><br/><label>ISBN: </label>0-07-070113-x 
<br/><br/><label>Dewey Class. No.: </label>658.562  / jur/gry