TY - BOOK AU - Venugopal, Pingali TI - Marketing Channel Management: A Customer Centric Approach SN - 076199551X U1 - 658.04/VEN/Mar CY - New Delhi KW - indian channel environment,retail profiling and segmenting,retailmanagemeent practices,integrating the channel with the salesforce and advertising,defining the distribution objectives,developing the channel design,internet as an alternate channel,selection and appointment, appraisal of channel members, chanel evaluation,channel commitment,logistics management:customer service ER -