TY  - BOOK
AU  - Zeithmal, Valarie. A
TI  - Services Marketing Integrating Customer Focus  across the Firm 1st ed
U1  - 658.81 ZEI  
PY  - 2019///
CY  - Chennai
PB  - Mc Graw Hill Education Pvt Ltd
KW  - Service; Marketing; Customer; Firm
ER  -