James, Fitzsimmons  <br/><br/>
Service Management Operations Strategy Information Technology 1st ed. 

 - 1st ed. 
 - Chennai;  Mc Graw Hill Education Pvt Ltd:  2020. 
 - 524p.  27cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service; Management; Operation; Strategy; Information
<br/><br/><label>Dewey Class. No.: </label>658.812 FIT