HOFFMAN DOUGLAS K <br/><br/>
SERVICES MARKETING  CONCEPTS, STRETIGIES AND CASES 

 - 5th 
 - Delhi-110092  Cengage Learning India Pvt Ltd  2011 
 - xiv;458p. 
<br/><br/><label>ISBN: </label>9789386858771 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.8  / HOF/SER