the quality library a guide to staff-driven improvement, better efficiency and happier customers

By: laughlin, sara Contributor(s): laughlin, sara Language: English Publication details: new delhi indiana publishing house 2009 Edition: 1Description: 133pISBN: 81-8408-246-0Subject(s): library science, service quality, library processDDC classification: 025.5 lau Summary: Available

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Item type	Home library	Call number	Materials specified	Status	Date due	Barcode
REF	Fr. Agnel college of Arts & Commerce, Pillar	025.5 lau (Browse shelf(Opens below))		Not for loan		FAC-14510

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