Service Management Operation, Strategy Information Technology
Language: English Publication details: Haryana McGraw Hill Education India Private Limited 2022 Edition: 8Description: xviii,524pISBN: 9789353161149Subject(s): General managementDDC classification: 658| Item type | Home library | Collection | Call number | Status | Date due | Barcode |
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Sateri Pissani Education Society's Shri Gopal Gaonkar Memorial College Goa Multi - Faculty College, Dayanandnagar, Dharbandora SPE-Department of Commerce | SPE-Commerce | 658 FIT/Ser (Browse shelf(Opens below)) | Available | SPE-4183 |
Browsing Sateri Pissani Education Society's Shri Gopal Gaonkar Memorial College Goa Multi - Faculty College, Dayanandnagar, Dharbandora shelves, Shelving location: SPE-Department of Commerce, Collection: SPE-Commerce Close shelf browser (Hides shelf browser)
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| 657.833 TUL/Fin Tulsian's Financial Accounting | 657.95 TUL/Cor Corporate Accounting | 658 BER/Fun Fundamentals of Corporate Finance | 658 FIT/Ser Service Management Operation, Strategy Information Technology | 658.007 DAN-DEW Business Research Methods | 658.007 DAN-DEW Business Research Methods | 658.007 ZIK/Bus Business Research Methods |
1. Understanding Services
2. Designing the Service Enterprise
3. Managing Service Operation
4. Quantitative Models for Service Management
Learning about the growing field of operations management requires a textbook that embraces all service industries and addresses the most recent trends in services. The Eighth Edition of Service Management also reflects the dynamic impact of information technology on service systems by integrating its uses throughout the book.Recognized globally as the most comprehensive and authoritative textbook on service operations, Service Management illustrateslessons with current and interesting examples and cases.
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