Customer Innovation: Customer Centric Business Strategies

By: Harris, Ava Contributor(s): Fox, Cuma Publication details: Pune, Knowledge Bakers, 2024 Edition: 1st edDescription: 163 PgISBN: 9789390013005Subject(s): InnovationDDC classification: 658.834/HAR/Cus

Contents:

Contents: 1. Defining Customer Centricity 2. Being A Customer Services Representation (CSR) 3. Managing A Customer services Team 4. Using Cantact Center Technology to Improve CX

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Item type	Home library	Collection	Call number	Materials specified	Status	Notes	Date due	Barcode
Books	VVM's Shree Damodar College of Commerce & Economics Margao Reference	Reference	658.834/HAR/Cus (Browse shelf(Opens below))		Available	Purchase Under BCOM Fuds @ Rs. 1,790/-with bill no: 365, dtd: 18/01/2024		VVM-36260

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Previous	658.7/JOH/Ser Service Operations Management :Improving Service Delivery	658.7/WAN/Sup Supply Chain Management : Issue in the New Era of Collaboration and Competition	658.827/ALI/Bra Brand Management	658.834/HAR/Cus Customer Innovation: Customer Centric Business Strategies	658.834/PRA/Con Consumer Retention and Satisfaction in Business Management	658.84/DOD/Art The Art of Digital Marketing: The Definitive Guide to Creating Strategic,Targeted and Measurable online Campaigns	920/PER/Twe 21st Century Business Icons : The Leaders Who are Changing Our World

Book Purchased Under BCOM Funds @ Rs. 1,790/- with bill no: 365,dtd: 18/01/2024

Contents:
1. Defining Customer Centricity
2. Being A Customer Services Representation (CSR)
3. Managing A Customer services Team
4. Using Cantact Center Technology to Improve CX

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