Normal view MARC view

ZEITHAML, VALARIE A BITNER, MARY JO (Personal Name)

Number of records used in: 1

Preferred form: ZEITHAML, VALARIE A BITNER, MARY JO

Machine generated authority record.

Work cat.: (OSt)574682: ZEITHAML, VALARIE A BITNER, MARY JO, SERVICES MARKETING. , 1996