managing electronic commerce, overview of electronic commerce,driving the electronic commerce revolution ,the internet,portals,open systems inter connection [osi] model,[xml],data warehousing,building own web site, internet security,e-commerce and internet,electronic market,electronic business,business to business e-commerce,business models,fourc's[convergence,collaborative computing,content management and call centre],wireless application protocol,intranets and extranets,supply chain management,electronic data interchange,electronic payments systems,e-security,,customer relationship management,knowledge management,views of the it industry (Topical Term)