SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 3RD ED (Record no. 548072)

MARC details
000 -LEADER
fixed length control field 00345nam a2200109Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220510s2004 xx 000 0 und d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 ZEE/SER
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name ZEITHAML, VALARIE A AND BITNER MARY JO
9 (RLIN) 797853
245 ## - TITLE STATEMENT
Title SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 3RD ED
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. N.DELHI
Name of publisher, distributor, etc. TMH
Date of publication, distribution, etc. 2004
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        S. S. Dempo College of Commerce & Economics Cujira, Bambolim S. S. Dempo College of Commerce & Economics Cujira, Bambolim 18.02.2021 IDEAL BOOK SERVICE   658.8 ZEE/SER SSD-BC19541 10.05.2022 10.05.2022 Books

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