:12 Conversation Strategies to Build Trust, Resolve Conflict and Increase Intimacy
250 ## - EDITION STATEMENT
Edition statement
1st ed
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication
New York,
Name of publisher
Penguim Random House LLC,
Year of publication
2013
300 ## - PHYSICAL DESCRIPTION
Number of Pages
261 Pg
Other physical details
Pb
500 ## - GENERAL NOTE
General note
Book Purchased Under BCOM Fund @ 1199/- with bill no: 347, dtd: 29/07/2024
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note
Contents:<br/>1. The Evidence: The Neuroscience of Communication, Consciousness, Cooperation and Trust<br/>2. The Strategies: Developing New Communication Skills<br/>3. The Application: Practicing Effective Communication with Others
520 ## - SUMMARY, ETC.
Summary, etc
In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one. Using brainscans as well as data collected from workshops given to MBA students at Loyola Marymount University, and clinical data from both couples in therapy and organizations helping caregivers cope with patient suffering, Newberg and Waldman have seen that Compassionate Communication can reposition a difficult conversation to lead to a satisfying conclusion. Whether you are negotiating with your boss or your spouse, the brain works the same way and responds to the same cues. The truth, though, is that you don't have to understand how Compassionate Communication works. You just have to do it. Some of the simple and effective takeaways in this book include: • Make sure you are relaxed; yawning several times before (not during) the meeting will do the trick • Never speak for more than 20-30 seconds at a time. After that they other person's window of attention closes. • Use positive speech; you will need at least three positives to overcome the effect of every negative used • Speak slowly; pause between words. This is critical, but really hard to do. • Respond to the other person; do not shift the conversation. • Remember that the brain can only hold onto about four ideas at one time Highly effective across a wide range of settings, Compassionate Communication is an excellent tool for conflict resolution but also for simply getting your point across or delivering difficult news.
546 ## - LANGUAGE NOTE
Language note
English
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term
General Reading
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type
Books
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Withdrawn status
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Not for loan
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Current library
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Public note
General Reading
VVM's Shree Damodar College of Commerce & Economics Margao
VVM's Shree Damodar College of Commerce & Economics Margao
Positive Thinking
29.07.2024
VVM's Students' Consumer Co-Operative Society Ltd.
155/NEW/Wor
VVM-36459
08.08.2024
Books
Purchased From BCOM Funds @ 1199/- with bill no: 347,dtd: 29/07/2024