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Customer relationship manangement

sheth, Jagdish N. ; Parvatiyar, Atul ; Shainesh, G.

Customer relationship manangement - New Delhi Tata McGraw Hill 2010 - xii, 198 p. ill

English

ISBN: 9781403928627

Subjects--Topical Terms:
Customer relations | Customer services--Bachelor of Business Administration--Commerce

Dewey Class. No.: 658.812 SHE-Cus

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